DO I NEED AN APPOINTMENT?
We do require appointments, as we want to provide you with our undivided attention. Our shop is small, and we pride ourselves on our one-on-one consultations. Also, even though we are open by appointment only, we still have set business hours which you can find in the footer.
Click HERE to make an appointment!
WHOM SHOULD I BRING WITH ME?
This is up to you, of course! However, we do ask that you keep your entourage small – for your own sanity. One to three peeps who know you best will often ensure a good time for all and a happy (and stress-free) bride-to-be. Also, while we love kids - we ask that Flutter is kept an adult-only experience. *Immobile infants are fine! :)
WHAT IS YOUR PRICE RANGE?
Our price range is $1500-$12,000. We have a limited number of styles under $1500, and the bulk of our collection sits around $2500. Don't hesitate to call or email us with any questions regarding specific styles that may sit within your budget! We try to be as open and honest as possible, so if you don't see the price range you're looking for, please give us a call as we want to be accommodating to all!
WHAT SIZES ARE YOUR SAMPLES?
Our samples range from a Bridal size 6-26. Most dresses will be sizes 8-14.
SHOULD I WEAR SPECIFIC UNDIES WHEN I COME IN?
Yes! This makes all the difference! Opt for styles that are nude and seamless! If it's lacy, too low cut, or even a size too small, it's gonna show through most gowns. Don't say we didn't warn you! Also, don't worry too much about a bra as with most gowns, it will be best for you to take it off!
WILL I NEED ALTERATIONS AND DO YOU DO THEM IN-HOUSE?
Yep! While your gown is made to order, it is based on a standard size chart. Most gowns will need at least minimal alterations (ie. a hem and straps) to make it fit you perfectly. We do provide in-house alterations at our sister store Diamond Bride located in Plymouth, MN!
WHEN SHOULD I BEGIN DRESS SHOPPING?
We recommend that you begin shopping 10-12 months before the big day. While some designers work well with tight timelines, it's best for you to order early!
CAN I BUY A DRESS OFF THE RACK?
We are primarily a special order boutique. This means that we have sample gowns on our sales floor, typically ranging in sizes 6 to 18. Brides try on a sample, and we place an order for a brand new dress in her preferred size. In cases where the sample fits perfectly, or there is not a sufficient amount of time to order, we are willing to sell most of our sample gowns off the rack.
WHAT SHOULD I BRING?
Yourself, a well-fitting pair of nude undies, a good attitude, an open mind, and a supportive group to help you make your decision!
WHEN SHOULD I ARRIVE FOR MY APPOINTMENT?
Please arrive at the time your appointment is scheduled for. We're a small store and we often have appointments immediately before you (especially on a Saturday) and will most likely not be able to accommodate you early.
CAN YOU ACCOMMODATE A LARGE GROUP?
While we recommend 1-4 guests, we want you to be able to bring your key decision-makers and people you love the most with you. Please keep in mind we are a smaller shop and will do our best to accommodate you. We want to make sure all our guests are comfortable and we all are courteous of other appointments.
DO YOU DISCOUNT?
We can only offer a discount during a special event or trunk show. Your stylist will be able to let you know of any promotions that might be available. As a small business, we cannot run the risk of losing the ability to carry one of our designers due to unauthorized discounting.
WHEN DO I NEED TO ORDER MY DRESS?
It varies by designer, but we recommend at least 8-10 months prior to the wedding date to ensure time for alterations. Creation time is usually 6-7 months and we recommend having the dress in your hands 2-3 months before your wedding! That said, we happily work with brides on a timeline.
WHEN IS THE FULL PAYMENT DUE?
Full payment is due at the time of purchase.
DO YOU CARRY BRIDESMAID / MOTHER OF THE BRIDE DRESSES?
Flutter no longer carries bridesmaid collections as we are now exclusively bridal!
WHAT'S A TRUNK SHOW?
Flutter carries a selection of each designer's collection, but trunk shows give our brides the chance to view the newest collection-often times with a discount. These events last 1-3 days and tend to book up quickly. If you are interested in a specific designer, we urge you to make an appointment for their show.
DO YOU OFFER REFUNDS OR EXCHANGES ON PURCHASES?
All purchases are final sales and cannot be returned or exchanged. We will aim to ensure you are satisfied and love everything before you leave the boutique because we want happy brides!